1. Introduction

These Terms of Service (“Terms”) govern your use of the services, systems, and platforms provided by Creators United Ltd (“we”, “us”, “our”).

By using our services, including our website, CRM systems, and creator portal, you agree to be bound by these Terms.

If you do not agree, you must not use our services.

2. Our Services

Creators United Ltd provides influencer marketing, creator management, campaign coordination, and related digital services.

Our services include:

• Representation and management of creators
• Brand partnership sourcing and campaign management
• Internal systems for managing creators, brands and campaigns (“CRM”)
• A secure creator-facing platform (“Portal”)

We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. Eligibility

To use our services:

• You must be at least 18 years old
• You must provide accurate and complete information
• You must not use our services for unlawful or unauthorised purposes

4. Creator Relationships

Where you engage Creators United Ltd for representation:

• We act as a representative or intermediary between you and brands
• We do not guarantee the volume, frequency, or value of brand deals
• Opportunities are dependent on market conditions, brand demand, and creator suitability

All commercial agreements may be subject to separate written agreements.

5. Fees and Payments

Where applicable:

• Creators United Ltd may charge a commission or fee on deals secured
• Payment terms will be agreed separately between parties
• We are not responsible for delays caused by third-party brands or platforms

6. Use of the Creator Portal

The Creators United Portal provides creators with access to tools, analytics, and account management features.

By using the Portal, you agree that:

• You are responsible for maintaining the confidentiality of your account
• You will not share access to your account with unauthorised users
• You will not misuse, disrupt, or attempt to gain unauthorised access to the platform

We reserve the right to suspend or terminate access where misuse is detected.

7. Authentication and Account Security

• Login to the Portal is managed via secure third-party authentication systems
• Creators United Ltd does not store user passwords
• You are responsible for maintaining the security of your login credentials

We are not liable for unauthorised access resulting from user negligence.

8. Social Media Integrations

The Portal allows users to connect social media accounts via third-party platforms.

By connecting an account:

• You authorise us to access permitted data via platform APIs
• You confirm you have the right to connect and manage the account
• You acknowledge that data availability depends on the third-party platform

We do not:

• Store your social media passwords
• Control or guarantee access to third-party platforms
• Control changes made by those platforms

9. Data and Analytics

We may collect and display:

• Social media metrics (followers, views, engagement)
• Campaign performance data
• Account and profile information

This data is provided for informational purposes only.

We do not guarantee:

• Accuracy of third-party data
• Continuous availability of analytics
• Performance outcomes

10. CRM System

Our CRM is an internal system used to manage:

• Creator and brand relationships
• Campaign data
• Financial information

Access to the CRM is restricted to authorised personnel.

Users do not have direct rights to access or interact with the CRM unless explicitly granted.

11. Intellectual Property

All content, systems, and materials provided by Creators United Ltd remain our property unless otherwise stated.

You may not:

• Copy, reproduce, or distribute our systems or content
• Reverse engineer or attempt to replicate our platform

Creators retain ownership of their own content unless otherwise agreed.

12. Acceptable Use

You agree not to:

• Use the platform for unlawful purposes
• Attempt to gain unauthorised access to systems or data
• Upload malicious or harmful content
• Interfere with the operation of the platform

13. Third Party Services

Our services may integrate with third-party platforms including but not limited to:

• Google / YouTube
• Meta (Instagram, Facebook)
• TikTok

We are not responsible for:

• Changes to third-party services
• Downtime or API limitations
• Data accuracy provided by those platforms

14. Limitation of Liability

To the fullest extent permitted by law:

• Creators United Ltd shall not be liable for indirect, incidental, or consequential losses
• We do not guarantee earnings, performance, or commercial outcomes
• Our total liability shall not exceed the fees paid to us in the preceding 12 months

15. Termination

We may suspend or terminate access to our services if:

• You breach these Terms
• You misuse the platform
• Continued use poses a risk to the business or other users

You may terminate your use of our services at any time.

16. Data Protection

We process personal data in accordance with our Privacy Policy.

By using our services, you agree to such processing.

17. Changes to These Terms

We may update these Terms from time to time.

Continued use of our services after changes constitutes acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact

If you have any questions regarding these Terms, please contact:

info@creatorsunited.co.uk